Using an call handling service to answer your phones after hours or when you’re just unable to take a phone call provides multiple benefits to a business. Offering customers a live answering service telephone operator to handle their problems rather than shuffling them off an automated telephone message that says, “Please leave a hundred details […]
The customer service component of any business often plays a key role in the success if that business. In fact, research shows that good customer service is so important to individuals in the United States that roughly 59% of consumers would be willing to try a different brand or company just to get a better […]
In today’s digital age, what so many customers are looking for is simply a live person to talk to. When someone calls into your company looking for information, or to find the answer to a question, the very last thing they want to hear is a recording telling them to call back during business hours. […]
