If you look at the most successful businesses, you will notice that they all have one thing in common. Every large, corporation sizes business that is successful has a dedicated and qualified information technology team. IT services are extremely important in today?s highly technological times. Businesses can benefit from a strong IT team in the following ways.
Better connection to customers
The majority of people today are on the internet, in some way or another. People are using the internet to communicate, work, and even keep in touch. The internet has become an extremely important part of the business world, acting as a marketing tool, communication method, and growth structure. When you have a strong IT team, you also are able to implement information technology into these other important business areas.
Greater employee satisfaction
Increased technology not only makes it easier for employees to do their jobs but also leaves them happier. Advanced IT support and manage service providers make it easier to offer remote work settings. Giving employees the opportunity to work remotely from home translates into significantly increased employee ratings. Approximately 67% of workers given the option to work at home felt that remote work improved their productivity, while 26% were neutral and only 7% felt less productive. We are moving into a time where many employees will expect some amount of remote work and having a managed service provider makes it easier to offer that.
Reduced chance of security breach
With a greater attention to the internet, we are also seeing more businesses suffer from security breaches. These security breaches put customer?s information in the hands of people with harmful intent. When a business experiences a security breach, they are at risk of losing customers. Customers no longer feel safe to provide the business with their confidential information. A managed service provider can increase the security of the website, thus reducing the chance of a wide scale security breach. With 20% of all small businesses expected to be hacked within the next year, this is one of the most important managed IT services.
Improved customer satisfaction
In addition to increased security for the customers, customers also expect an easy and functional website design. Without managed services providers and advanced technology companies, businesses are left behind in terms of technological improvement. IT consulting can also help with improving website functionality and efficiency. According to the Nielson Norman Group?s report, How Users Read on the Web, successful websites with a clean and scannable layout have a 47% usability improvement. When your website design is easier to navigate and read, users are more likely to spend more time on the site. When they spend more time on the site, they are more likely to turn into a website conversion.
The opportunity for growth
Managed service providers also give businesses more room for growth. Many businesses struggle with growing because they do not have the resources, or specifically the IT services available to scale the growth. However, if you have a dedicated team of IT professionals, this growth is much easier. It is also important to keep up with industry standards in terms of growth. Taking too long to scale a business can allow too many similar competitors to enter the market and affect the business success.
Information technology is one of the most important aspects of any business today. As a country, we rely heavily on the services that are provided through the internet. Businesses cannot be successful and cannot successfully grow, without a strong IT team. Additionally, businesses are at risk of failing their customers with security breaches when enough resources are not given to managed service providers.