The fact is that few businesses can afford to keep full-time employees on hand 24 hours a day. For the kinds of businesses that don?t or can?t provide services during evening hours ? like many healthcare providers and trade providers ? having people on hand during the off-hours doesn?t seem to be necessary. In fact, […]
The customer service component of any business often plays a key role in the success if that business. In fact, research shows that good customer service is so important to individuals in the United States that roughly 59% of consumers would be willing to try a different brand or company just to get a better […]
