Business technology has come a long way. It is found in every industry. The right business technology can help you to do everything from inventory management to marketing, projections for your business and more.
In today’s market no matter what type of business you have, you have to have the right business technology on board. Some of the things that fall in the business technology category are simplistic while others are much more “tech” oriented. Learning more about business technology and how it can improve how you do business can help your business to grow and thrive.
Whether you are searching for state of the art tech for child care business solutions or you simply want to make your business run smoother, business technology is the solution. Business technologies focus on making managing your business easier.
There are several common types of business technology that you can expect to find in any business or industry including:
- Inventory control systems which include software, scanning devices, POS (point of sale equipment) and more for inventory management.
- Computers and software
- Telephone equipment and communication equipment
- CRM, customer relationship management systems.
- Networking equipment
Each type of business technology delivers unique support that keeps your business moving forward. From the simplest equipment like receipt paper roll to high tech networking equipment all of it falls under the heading of business technologies.
At a Minimum
Regardless of the industry whether a business lawyer or a day care provider, there are a few things that every business needs to function. While some of those things may seem rather low tech, they are vitally important to how you do business.
Let’s talk about the telephones in your office. Yes, telephones are part of the business technology support you need for your office. How would your business function without a telephone? Of course, today telephone systems are high tech. Many systems (VOIP systems) depend on the cloud to function, unlike their earlier analog counterparts that were hardwired.
A simple reliable telephone system keeps you connected to your customer or client base. Business cannot be done without communication. Today, of course, the telephone is not the only way that people are communicating with your business.
Every business needs a computer to stay connected in today’s world. Imagine your business without email access. It is hard to picture a business that does not rely on computers to connect, manage, and market.
Of course, computers require a network which is also a part of business technology. Keeping everyone connected, managing staffing, inventory, and so much more depends on a safe reliable network.
Ultimately there are plenty of business technology options out there that can help you to manage packaging for e-commerce sites, and manage things like:
- Day care enrollment or gym membership enrollment or even employee training enrollment
- Purchasing, bill payment, scheduling, visitor counting.
- Customer service management and more.
With so many options it can be hard to figure out exactly what the best option for your business is. A lot of business owners turn to managed IT support to not only figure out which business technology is best for their business but to manage it once it is in place.
Managed IT is a good solution for any business that wants less hassle from their business technology. The little things like how to recover lost files is a non issue if you are contracted with a managed IT team.
These experts have the knowledge to help you choose which technology is right for your business and deploy it. Of course, working with a managed IT team is also cost saving. Instead of hiring a full time employee to manage your IT needs you can get the ala carte services that you need when you need them.
Why is Business Technology So Important to Your Business?
Besides the obvious like business technology can automate a large part of your workload management duties, and of course, it keeps you connected to your customers, business technology is also important for the bigger picture.
Let’s say you are trying to work with inventory financing companies to keep your shelves stocked. It is so much easier to be able to deliver the information that is needed to get that financing if you have the right business technology deployed. </p.
Generating reports are easier, information is managed more accurately, and there is labor savings involved. If you have to hand pull all the reports that you would need to get that financing it could take days.
When it comes to being able to get the financing that you need to keep your business afloat the real value of business technology is realized. Of course, that is not all there is to the benefits of the right technology. You also can benefit from business technology by:
- Easier more accurate record keeping for taxes.
- Easier tracking of sales, inventory and more.
- Reduction in labor costs.
Staying competitive in today’s market means being able to quickly and easily have the data that you need at your fingertips for buying decisions, hiring decisions, marketing decisions, scheduling decisions and more. Business technology can provide you with the reliable data that you need to help your business grow and thrive.
When you know that you are basing decisions on accurate data it is easier to make decisions with confidence. Having accurate data on hand is time saving. When you do not have to stop what you are doing to find information, you have the ability to stay focused on the task at hand.
Business technology can help you to meet consumer demand for quick customer service attention. It can also help you to meet employee demand. When you give the people the tools that they need to succeed they will succeed.
The fact is that successful businesses rely heavily on business technology to become successful, but that is still not the end of the real value of having the right technology on board for your business.
Have you ever heard the old adage “you have to spend money to make money?” There is quite a bit of truth to that adage. Investing in the right technology will deliver the ROI that you want from your investment.
Technology does not necessarily have to replace workers but it certainly can cut back on the number of workers you need in your business, it also will help employees to work more efficiently. More work can get done for less.
Reducing the amount of manual work that has to be done is only one area of cost savings. More and more businesses are choosing to use remote workers. Remote workers can seamlessly tap into your network and perform duties from anywhere.
Thanks to business technology businesses are able to drastically reduce overhead costs by using remote workers. Without business technology it would be impossible for businesses to tap into this available option.
And, still that is not the only value the right technology can bring to your business. Other ways to save are also available with the right business technology. For example, you can tap into the global workforce thanks to state of the business technology.
There can be a great deal of savings by outsourcing activities like back office support, customer care, call centers, and more. Without technology, none of these options would be available. The savings can be considerable across the board when it comes to the ROI you get on business technology.
How About Consumer Perception?
Okay, so you get the idea that business technology can influence how you do business but that is not all. Savvy consumers today have some pretty big expectations about what technology the people they do business with should have.
There is a high percentage of consumers, like 70%, that believe that your business should be using social media to respond to their questions. A high percentage of consumers believe that you should have a website for them to contact you on.
Gone are the days when consumers will listen to a busy signal on the phone then call back later. Consumers expect that your business will be highly responsive to their needs and that you will have the business technology to do it.
There are over 30 million small businesses in the US. That is a lot of competition, any type of business technology that is going to give your business a competitive edge and meet consumer’s expectations is something that should be a priority for you.
What Consumers Really Say About Businesses that Are Not Technologically On Board
Remember we talked about those basics that you should have at a minimum when it comes to business technology? One of those things was a reliable network. A reliable network means that you have access to data that your customers will inquire about.
We live in an age of instant information, and consumers expect that you will be able to provide them with the information that they are requesting on the spot. If you cannot they will find someone that will.
A reliable network keeps the information flowing and helps you to make the right impression with consumers. Of course, there is also the fact that you can help to keep frustration down to a minimum for your employees.
Making the right impression with consumers is key to keeping your business growing and thriving. Business technology is vital to making the right impression with consumers. One of the biggest complaints consumers have about businesses is that they are not responsive enough or that there are delays in receiving support.
If your business is behind in the times when it comes to business technology, now is the time to do something about it. There has been no better time than now to deploy new business technology. It is more available than ever, and it is less expensive than ever.
In 1990 when “fax machines “ were still relatively new, you would pay close to $1000 for this one machine. Today, thanks to the cloud, your computer, laptop, and even a tablet can instantly send information.
Cloud computing has opened up a world of possibilities for business technology. You do not need on site servers anymore, because there are virtual servers. You do not need big bulky equipment any more, you do not need tremendous amounts of office space to support the latest in business technology.
Today there is a mobile economy where everyone is on the go, you do not have to be tethered to an office. You can work remotely, hire people to work remotely, use virtual office support, virtual addresses, and virtual business technology.
The cost for the latest technology is down, the availability is up and there are experts that you can consult with that will help you take your business into the 21st century with confidence. If you are missing out on all that is available through business technology it should be one of the goals that you focus on this year for your business.
There is a wealth of opportunity that is waiting for you with the right business technology. Don’t let another year slip by without upgrading how you run your business. With the right technology can make your business the best company to work for. Meeting consumer demand will be easier, you will be able to cut back on costs and ultimately you will be able to grow your business effortlessly with the right business technology.